Convenience features of the Siemens 240 include 10 programmable speed-dial numbers, a choice of four ring tones, base-to-handset paging, ringer and receiver volume controls, two-way charging positions, and an out-of-range alert. An internal antenna protects this phone against accidental damage. The Siemens 240 comes with a lightweight cordless handset, a base with a built-in charger, a battery pack, a user's manual, and a belt clip. Siemens offers a one-year warranty on this phone.

I called Siemens to see about getting replacements since I was still in warranty and was told that the Gigaset 2420 was a new product and they didn't have their replacement process setup yet and I should call back sometime in the future. What the...! So, I replaced those two handsets with my own money. And then the buttons slowly started failing on two of the handsets that I use most often. I had to press the number buttons a certain way to get them to work. It was a major pain when dialing a number.

I called the support center again. I'd had the phone for 13 or so months at that point. The support people told me that they'd had a lot of problems with the durability of the handsets. They acknowledged reported cases where the phone had been turned off and would not turn back on. They didn't seem too surprised about my buttons failing. They offered to replace my current handsets with refurbished ones.

That was about a year ago. In the last few months I noticed the buttons are failing again on the 2 main handsets. It?s getting harder and harder to dial a number. One of the handsets also seems to have a worsening reception problem that sounds like I'm getting interference from a microwave but that's not it. The other handsets don't have this problem.

I called the support group the other day and was told that my product was out of warranty since I'd had it for 2 years. I told them that I respect warranties but this is a defect problem. I expect a handset to last longer than one year before it starts to fail. They told me to basically take a hike. I moved up the ladder looking for someone that would even care to listen to my story but all I got was the company line that they had no authority to authorize a replacement out of warranty.

So, I'm now posting my experience everywhere on the web that I can find. Letting people know that Siemens does not make quality phone handsets and they don't stand behind their product. Does this apply to all the handsets on all Siemens cordless phones? Don?t know - but I wouldn?t buy another Siemens phone to find out. My advice is to NOT buy from Siemens and instead buy from one of their competitors.


Cute and Light but static   November 26, 2002
I too suffered static by the Microwave. Noticeable especially in the Kitchen while heating up supper, tea etc. Sometime I have to walk 50 feet away to get away from the static. I would not recommend this phone. My first experience with 2.4's. Not a good one.


Disposable Phone???   October 15, 2002
I've had this phone for about a year. Its been pretty dependable and even survived several drops on the floor. Unfortunately call quality goes in the tank when using it while running the microwave. Also it seems incredibly difficult to get a replacement battery for this phone. [Several retailers] don't carry the battery. Even the [manufacturer's] website doesn't appear to carry it. What a pain! Do yourself a favor, buy a different phone.


Took a chance... it's AWFUL.   October 2, 2002
...I took a chance and bought the phone.

It's beautiful, easy to use, and sounds great while you're using it... but on other end of the line it SOUNDS AWFUL!!!

Literally... this phone makes you sound like you're on a cell phone, going through a tunnel.